Important Hotel Information

CANCELLATION POLICY SUMMER 2023 AND WINTER 2023/24
If you do not take out Jägeralpe travel insurance, the following cancellation conditions apply:
Up to 3 months before your arrival you have the possibility to cancel your reservation free of charge.
When cancelling between 3 months and 1 month before your planned arrival, 40% of the hotel costs will be charged.
Between 1 month and 1 week before your arrival 70%, and by cancellation within the last week before your arrival 90% of the costs will be charged.


JÄGERALPE TRAVEL INSURANCE
The Jägeralpe Travel Insurance costs 2% of the entire hotel bill. The insurance covers the entire costs that exceed the deductible of € 500,- per room (€300,- in summer) in the case of non-arrival or premature departure (e.g. due to illnesses or injury).Additionally, rescue costs of up to € 7.267,- for the length of your stay are covered by the insurance. Furthermore, transportation costs for your car up to € 2.180,- are covered (in case your journey home is not feasible by car because of an insured event).


CHECK IN
Please plan that the rooms/suites are ready for occupancy on the day of arrival from about 4 pm.
If you arrive after 7 pm, please let us know.


CHECK OUT
On the day of departure we ask you to vacate the rooms by 11 am. In case of late arrival or early departure the room price will be charged. Please hand in your room key at the reception on the day of your departure (fee € 5,00). Subject to availability, the room/suite can be used until 3 pm on the day of departure at an extra charge of € 40,-.


DISCOUNT FOR CHILDREN
This is only valid when there are two full-paying persons in the same room.


DEDUCTION OF HALF BOARD IN THE WINTER SEASON
Half board deductions are only granted if you dine in our "a la carte restaurant" Jägerstube.
€ 13,-/ adults, € 8,-/ child will be deducted from the room price.


DOUBLE ROOM FOR SINGLE USE
WINTER: For the occupancy of a double room (only price category 1 & 2) by a single person we charge a surcharge of € 65.- / night on the room price
SUMMER: For the occupancy of a double room (only price category 1 & 2) by a single person we charge a surcharge of € 40.- / night on the room price


FOUR-LEGGED FRIENDS
WINTER: No pets/dogs are allowed in the winter season.
SUMMER: We charge € 20.- per night for dogs up to a shoulder height of 30 cm and € 35.- per night for larger dogs without food. We ask for your understanding that dogs are not allowed in the restaurant and in the spa area. In the evening in the bar and on our a la carte terrace you are welcome to bring them with you. Please note that accommodation in the room is ONLY possible in your private dog box (no basket), which you must bring with you and use it if you are not in the room. Thank you!


BOOKING
Your booking will be confirmed with a deposit of € 500,- (in summer € 300,-) by credit card or bank transfer.


MEANS OF PAYMENT
Your hotel bill can be settled by cash, Mastercard, Visa or EC card.


SMOKING
We would like to point out that all our rooms are non-smoking rooms, also the dining area and wellness area are non-smoking areas. You are welcome to enjoy your cigarette on the balcony or terrace.


TAXI
We are happy to organise a taxi for you from the airports Friedrichshafen, Altenrhein, Zurich, Munich and Memmingen or from the train stations Langen (only in summer), Bregenz, Dornbirn, Innsbruck or Garmisch. We will be happy to send you the prices.


LOST AND FOUND
Of course, we send you forgotten things on a cash-on-delivery basis.